How to use Thriva's Health Assistant

Our Health Assistant isn't a generic AI chatbot. It's been built by our doctors and developers, with clinical judgement at its core, and it can give you real insights about your health using your own health results.

So when you ask it something, the answer is specific to you and your goals.

That's what makes it more useful than the chatbot you might already have open in another tab. Here's how to get the most out of it.

What makes it different from a normal AI chatbot

Tools like ChatGPT and Claude are good at explaining things, but they don't know you. If you ask a generic chatbot, "Should I be worried about my cholesterol?" it can only answer a generic version of the question because it can't see your numbers, your history, or your goals.

Your Health Assistant speaks directly to you. Here’s what sets it apart:

• It already knows you: The Health Assistant draws on your blood test results, your biomarker trends over time, your wearable data, and the health profile you've shared with us. It can also remember things from past conversations, like if you’re training for a marathon or trying to add more fibre to your diet.
• It's built with our clinical team: Our doctors helped shape what it should and shouldn't advise on, when to point you towards a professional, and how to flag uncertainty honestly rather than guessing. You can trust that the advice you’re getting is safe and clinically sound.
• Your data stays in Thriva: It's stored securely, and it isn't shared with third-party AI providers or used to train models. 

What you can ask it

The best way to understand the Health Assistant is to try it out. Here are a few ways to use it:

• Ask about your latest results: Try asking about what your results mean and the healthy changes you can make to improve them.
• Look across your trends: A single result matters less than the direction it's heading. You can ask what's improved since you started testing or which markers are worth keeping an eye on.
• Work towards a goal: Ask "how should I train?" and the Health Assistant can factor in your biomarkers, your current habits, and your lifestyle, rather than handing you a generic plan. The same goes for questions about nutrition, energy, or sleep.
• Make sense of how you feel: "Why am I still tired after a full night's sleep?" becomes a real answer that connects your sleep data and your biomarkers to help you understand what might be going on.
• Prepare for an appointment: You can use it to gather your thoughts and work out which questions are worth raising with a doctor or GP. You'll walk in knowing what you want from the conversation.

These are just starting points. You can ask follow-up questions and keep the conversation going, the same way you would with anything else.

Learn more about the research behind how to safely use AI for your health.

How to get started

The Health Assistant is waiting for you in the Thriva app. Open your app and tap the heart icon in the bottom right corner of your screen.

The Health Assistant will suggest a few example questions to get you going, but you can type your own straight into the text box. If you're not sure where to begin, start with whichever result you've been most curious or unsure about.

Frequently asked questions

Does it cost extra?

No. The Health Assistant is available to Thriva subscribers at no additional cost.

Will it replace my doctor?

No, and it isn't meant to. It doesn't diagnose you or make medical decisions. It's built to help you understand your results, learn about your health, and make healthy choices. It will point you towards a doctor when needed.

How is it different from the AI I already use?

The big difference is that it knows you. There's no copying your numbers across or explaining your history from scratch, because it already has your Thriva data and works from there.

Is my data secure?

Yes. Your data is stored securely, and it isn't shared with third-party AI providers or used to train AI models.

Do I have to use it?

No. The Health Assistant is there when you need it, but only if you want to use it.