10 years perfecting at-home testing
Give your customers the freedom to test at home, access the full national market, and launch faster - backed by the UK's leading infrastructure with over 2 million tests delivered.
About Thriva for partners
96.2% Sample Success Rate
Most at-home testing providers see 30–40% sample failure rates. Our success rates aren't luck - they're driven by 10 years refining the end-to-end process. From kit design and panel configuration through to lab partners and analysers optimised for small blood volumes, nothing is left to chance.We're a tech company, not a laboratory
You keep the customer relationship. We handle the infrastructure. Thriva integrates seamlessly into your existing systems. Get live with white label solutions, and fast. With robust APIs, data pipelines, clinical governance built-in, we'll get you live within days not months.
Proven Scale
Over 2 million at-home tests delivered - demonstrating robust infrastructure and operational excellence at enterprise scale
How it works
1. Users collect their samples at home
2. Samples are posted to our labs for analysis
3. Results delivered the way you want
Why Choose Thriva
Don’t lose customers to a poor testing experience
Complete testing solution: From logistics to clinical safety, and supply chain management: We handle everything. Leave the white-label kits and result management to us so you can focus on your customers.
Never turn away a customer with national testing reach: Using at-home capillary testing, nationwide at-home phlebotomy services, or 200+ clinic locations. Never say ‘no’ to a customer.
Get to market fast with proven infrastructure
One simple partnership: All complexity coordinated behind the scenes - deploy via our interface or integrate through API with complete white-label branding.
Scale as you grow: Infrastructure that grows with you from pilot to hyperscaling, with pre-built panels or custom solutions deployed instantly.
Results without the worry
Your choice of delivery: Admin portal, API integration, or branded customer interface with rich lifestyle data for complete health insights.
Clinical governance options: Choose alert-based support for critical results or full medical oversight with qualified doctors and liability coverage.
What we bring to the table
Six reasons partners choose Thriva
From patient freedom to your bottom line - what at-home diagnostics with Thriva actually means for your product and your team.
Always your brand
Thriva operates completely white label. Your branding on the kit, your name in the app, your relationship with the patient - full data ownership and your UX throughout. We stay invisible so you stay indispensable.
Industry's lowest failure rates
Ten years of B2C specialisation means our failure rates are a fraction of the industry norm. Where others see 30-40% sample failure, we deliver under 5% on fingerprick and under 2% on autodraw.
Available to everyone, nationwide
At-home self-sampling with autodraw, 250+ clinics nationwide, and a dedicated phlebotomist network for venous draws - your product is accessible to every patient, wherever they are and however they prefer to give their sample.
Clinical credibility, zero overhead
UKAS-accredited labs (ISO 15189:2022), automated escalation flagging, and a choice of governance models - Thriva or partner-managed. You get clinical credibility without hiring a clinical team.
Proven scale, built for growth
2M+ tests delivered, 10K+ daily at NHS COVID peak. Current capacity is 100K kits/month - scalable to 500K with commitment. We've scaled before. We'll scale with you.
Integrate your way, instantly
Tech team ready? Connect via our RESTful API for full programmatic control. No dev resource? Use our off-the-shelf Partner Hub with CSV ordering, real-time tracking, and results access - no code required.
Operational Performance
- 99.9%
Platform uptime
- 99.7%
On-time kit delivery
- 94%
Results within 24hrs
98% within 36hrs
- 0.1%
Kit linking error rate
- 100K
Kits/month current capacity
→ 250k in 3 months. → 500k with commitment
- 94.4%
Autodraw success rate
Needle-free upper-arm collection
Value designed for your entire organisation
CEO/CCO
Cheap testing destroys LTV through poor experiences. Our single contract model eliminates billing complexity while protecting your customer acquisition investment with proven retention rates.
Clinical team
Remote testing requires specialised clinical oversight that differs from traditional healthcare settings. At-home samples face unique challenges - postal transit considerations, capillary blood differences, and micro-sample processing - that demand purpose-built governance. Our NHS-approved workflows, venous-to-capillary validation, GMC doctor oversight, and full ISO accreditation ensure regulatory confidence.
Product/Engineering team
Stop building diagnostics infrastructure from scratch. Our API-first platform integrates in weeks, not months - a complete white-label solution with full documentation and proven scalability.
Operations team
Poor at-home testing creates endless complaints and supply headaches. Our managed supply chain eliminates unidentifiable samples, lost kits and prevents the failed sample queries that damage your reputation.
Feedback from our partners
The collaboration between LloydsPharmacy Online Doctor and Thriva is set to reshape the way patients approach their health. By offering actionable insights and fostering a proactive approach to well-being, at-home blood-testing through this partnership will empower individuals to make informed decisions about their health, ultimately leading to healthier, happier lives.
Andy Sloman, CEO of LloydsPharmacy Online Doctor
Thriva has been a fantastic partner for BioID, adaptable, responsive, and always supportive. We moved our business to Thriva because their platform helps us deliver a smoother customer experience. With their extensive phlebotomy network providing nationwide coverage, we can support clients wherever they are, ensuring we can meet our growth goals and strategic objectives.
David Standing Co-Founder , Bio-ID
FAQs
Results in 72 hours
96.2% success rate
Leading brands choose Thriva
See how our at-home testing delivers results and drives success.