10 years perfecting at-home testing
Give your customers the freedom to test at home, access the full national market, and launch faster - backed by the UK's leading infrastructure with over 2 million tests delivered.
About Thriva for partners
96.2% Sample Success Rate
Most at-home testing providers see 30–40% sample failure rates. Our success rates aren't luck - they're driven by 10 years refining the end-to-end process. From kit design and panel configuration through to lab partners and analysers optimised for small blood volumes, nothing is left to chance.We're a tech company, not a laboratory
You keep the customer relationship. We handle the infrastructure. Thriva integrates seamlessly into your existing systems. Get live with white label solutions, and fast. With robust APIs, data pipelines, clinical governance built-in, we'll get you live within days not months.
Proven Scale
Over 5 million at-home tests delivered - demonstrating robust infrastructure and operational excellence at enterprise scale
How it works
1. Users collect their samples at home
2. Samples are posted to our labs for analysis
3. Results delivered the way you want
Why Choose Thriva
- 1Don’t lose customers to a poor testing experience
Eliminate customer churn with professional testing experiences: Intuitive, pain-free and regulated kits ensure users feel confident and safe. Don’t lose your customers to a poor testing experience.
Complete testing solution: From logistics to clinical safety, and supply chain management: We handle everything. Leave the white-label kits and result management to us so you can focus on your customers.
Never turn away a customer with national testing reach: Using at-home capillary testing, nationwide at-home phlebotomy services, or 200+ clinic locations. Never say ‘no’ to a customer.
- 2Get to market fast with proven infrastructure
One simple partnership: All complexity coordinated behind the scenes - deploy via our interface or integrate through API with complete white-label branding.
Scale as you grow: Infrastructure that grows with you from pilot to hyperscaling, with pre-built panels or custom solutions deployed instantly.
- 3Proven excellence at scale
All the experts, none of the overhead: Access proven testing specialists across all disciplines without hiring costs. Best-in-class supply chain with deeply integrated suppliers delivering excellence.
Quality guaranteed with regulatory confidence: UKAS ISO 15189 accreditation for both capillary and venous testing, plus published validation studies. HL7-compliant error handling avoids regulatory blind spots competitors miss.
Scale with complete audit protection: Every sample includes comprehensive documentation for regulatory scrutiny.
- 4Results without the worry
Your choice of delivery: Admin portal, API integration, or branded customer interface with rich lifestyle data for complete health insights.
Clinical governance options: Choose alert-based support for critical results or full medical oversight with qualified doctors and liability coverage.
Value designed for your entire organisation
CEO/CCO
Cheap testing destroys LTV through poor experiences. Our single contract model eliminates billing complexity while protecting your customer acquisition investment with proven retention rates.
Clinical team
Remote testing requires specialised clinical oversight that differs from traditional healthcare settings. At-home samples face unique challenges - postal transit considerations, capillary blood differences, and micro-sample processing - that demand purpose-built governance. Our NHS-approved workflows, venous-to-capillary validation, GMC doctor oversight, and full ISO accreditation ensure regulatory confidence.
Product/Engineering team
Stop building diagnostics infrastructure from scratch. Our API-first platform integrates in weeks, not months - a complete white-label solution with full documentation and proven scalability.
Operations team
Poor at-home testing creates endless complaints and supply headaches. Our managed supply chain eliminates unidentifiable samples, lost kits and prevents the failed sample queries that damage your reputation.
Feedback from our partners
The collaboration between LloydsPharmacy Online Doctor and Thriva is set to reshape the way patients approach their health. By offering actionable insights and fostering a proactive approach to well-being, at-home blood-testing through this partnership will empower individuals to make informed decisions about their health, ultimately leading to healthier, happier lives.
Andy Sloman, CEO of LloydsPharmacy Online Doctor
Thriva has been a fantastic partner for BioID, adaptable, responsive, and always supportive. We moved our business to Thriva because their platform helps us deliver a smoother customer experience. With their extensive phlebotomy network providing nationwide coverage, we can support clients wherever they are, ensuring we can meet our growth goals and strategic objectives.
David Standing Co-Founder , Bio-ID
FAQs
Results in 72 hours
96.2% success rate
Leading brands choose Thriva
See how our at-home testing delivers results and drives success.